FAQ

Have a pressing question? You're in the right place. If you don't find what you're looking for, send us an email or submit your question using the Retro Rebirth contact form. You will receive a response within 24 hours.

 How long will it take to process my order?

All products are imprinted on a per order basis. Turnaround for individual orders is between 3-5 business days - most orders are fulfilled within 3.

How will my order be shipped?

All orders are shipped via USPS, and shipping charges are calculated at checkout.  All of our drink coasters are produced at our office in North Carolina and are shipped from there.

US Orders
Orders are shipped USPS First Class with an expected delivery of 5-7 business days.

Canada
All Canadian orders are shipped USPS First Class. Retro Rebirth is not responsible for any possible customs delays.

International Orders 
We are currently not accepting International orders through our online shop.  You can however order through our Retro Rebirth Etsy shop for most of our products.

What is your return policy?

Retro Rebirth guarantees 100% satisfaction. We accept returns within 30 days of purchase on unwashed/unworn t-shirts and other apparel. Please see our returns page for further information.

What process do you use to print your designs?

Retro Rebirth uses Direct to Garment Printing (DTG) for all t-shirt imprints. The process is eco-friendly and we use water based, pigmented inks that are naturally sourced. We only use top-of-line Kornit printers to achieve the best possible result when creating our custom t-shirts, hoodies, and other imprinted apparel 

What if I love the design, but don't see a color or style that I like?

If you've found a design you love, but you're not thrilled with the color choices or the garment style, let us know and we'll do our best to further customize your order.

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